Business Process Management (BPM): It is a systematic and structured approach focused on improvement and development that organizations adopt to manage, optimize and create value for their business processes.
Process: It is a collection of end-to-end, related, sequential and structured activities that produce a specific service or product for internal or external customers.
The following principles are generally targeted with business process management;
Efficiency and Effectiveness
By adopting these principles, organizations aim to achieve excellence in their processes, increase customer satisfaction and remain competitive in a dynamic business environment.
Reference Articles
https://www.techtarget.com/searchcio/definition/business-process-management
https://www.emakin.com/the-history-and-evolution-of-business-process-management-bpm
https://www.processexcellencenetwork.com/business-process-management-bpm/articles/bpm-ai-first-era
Reference Videos
https://www.youtube.com/watch?v=JenVMTnJyzY&t=21s
https://www.youtube.com/watch?v=G-CJR10UqTE
https://www.youtube.com/watch?v=1E6II2U1shY