Modeling

Processes of an organization can be categorized under three main groups;

 

Operational Processes: These are the reasons that an organization exists. Although vary from business to business, they can include production, distribution, marketing, sales or customer services. Operational processes tend to be the most structured and advanced processes in a business, and can also be called core processes.

 

Support Processes: These are carried out in the background to support core processes, to ensure smooth operation. In other words, all the resources required for a healthy operation are provided by support processes. Human resources, financial resources, information technologies and procurement processes fall into this group.

 

Managerial Processes: These processes exist in order for an organization to carry out operations in a systematic and effective manner to reach out its goals and objectives. Strategy management, business process management, management systems, corporate communication, internal control fall into this group. Managerial processes are not as critical as core processes and are mostly carried out in an office environment.

 

During modeling phase, operational, support and managerial processes of an organization are revealed and added to the process inventory. Workflows are designed end-to-end, critical processes are determined, process owners are assigned, approvals for the processes are obtained, and processes are published in an environment that everyone can easily access throughout the company.

 

The reasons for existence of processes or success factors, can be listed as follows;

 

• Implementation of Strategies

• Product and Service Quality

• Financial Performance

• Customer Loyalty

• Employee Loyalty

• Compliance with Legislation

• Compliance with Standards

• Company Reputation

 

In the modeling phase, the impact of processes on these success factors are detected. Thus, management can determine which processes they should focus on first, when they want to make a change.

 

At the end of the modeling phase, a long-term process management methodology is defined. The process modeling is the first and most important phase of BPM. Because a wrong or incomplete modeling can lead to incorrect and incomplete implementation of the deployment, change management and process analysis as well.

 

BPM Prime provides support to companies in terms of methods, approaches and adaptations while modeling processes.